Team KIA Customer's Bill of Rights




If you've been surfing through our website, you may have noticed we are a little different  here at Team KIA El Cajon.  Have you seen our Team ?  What about our favorite videos ?  Well when you're done with that, get a load of this.  We believe in an easy,  transparent, fair deal for everyone. 
Please find below our

TKEC Customers Bill of Rights.

Buying a new car shouldn't cause grief, anxiety, fear, anger, frustration - none of that.  Read on:

1. Your vehicle will be clean!  In order to prevent anyone buying an accident damaged car we utilize both Carfax  and Autocheck two leading vehicle history reporting services, both of which are available through our website or by request. 

2. Your finance documents will be prepared accurately and with respect to your time. 

3. You have the right to know exactly what warranty, if any, is remaining on your used vehicle purchase.  Each of our used vehicle clearly displays a Buyers Guide with this information along with any other applicable vehicle history details, in service dates, etc.

4. You will not be charged for any items or services you haven't agreed to.

5. We do not sell any Lemon Law Buy back vehicles, i.e. no "branded" title vehicles (Flood, fire, salvage), However if you feel you may have bought a vehicle which is a Lemon, we do participate in the manufacturers Buy Back program.

6.
 Odometer fraud, also known as odometer rollback does still exist even with digital odometers - We do not sell "TMU" - True Mileage Unknown vehicles. We take many steps to prevent this.  In addition to our service technicians inspections of each preowned vehicle on our lot, we utilize vehicle history reporting services and stay away from 'suspect' vehicles.

Thank you for considering Team KIA El Cajon for your new or Used Vehicle Purchase!