Customer Testimonials
Jonathan and Bashar Great Service. Amazing customer care every thing done fast . .Great personality and Personality.
Wasted my time with a textbook bait-and-switch. I confirmed a test drive twice before driving out, only to be told the car wasn't ready upon arrival. The sales team (Rob/Terry) is high-pressure and dishonest. They tried to claim there was no price difference between trims just to up-sell me. This is the definition of unprofessionalism. I will be taking my business elsewhere and suggest you do the same
just got a kia k5 from them they worked hard to get where i needed to be for the payment and it was an awsome experince
awful experience total waste of time and completely misleading. rather surprised at how disingenuous Ca*** was perhaps just very poorly organized. in any case certainly last case. option in my personal experience..
Leased a new EV6 today and was taken care of by Jonathan Roots. He was extremely helpful and down to earth. Very knowledgeable about the vehicle and was pleasant to chat with. Manny was also great and helped work out a comfortable deal for everyone.
We purchased a 2026 KIA EV9 two months ago and left a sterling review of the sales department and the dealership generally . Yesterday, we had special service and routine evaluations at the Service Department and the entire experience was outstanding. Our concerns were all managed perfectly and expertly. The personnel were well qualified, courteous and helpful. In particular, special praise is due our Service Advisor, Stephanie Morales. She was personable, courteous, respectful, knowledgeable, and went way out of her way to be helpful. If you own a KIA, which itself is recommendable, I strongly encourage you to have your vehicle serviced ... Read More DealerRater - Dec 4, 2025
Aaron and Robert went above and beyond to make sure I got the car I wanted and also the car payment I was comfortable with. I am very pleased by the fast and efficient process and I left happy and I will refer all my friends and family. I have been treated like family and all my questions and concerns were answered. Thank you because of you I go home a happy customer!
Jonathan roots was amazing . He made this car buying experience actually fun. He made sure to explain everything and made us laugh which is always good. If it wasn't for him we would not have been able to buy this car. I give him 10 stars!
Came into the dealership and was nicely greeted by Mr. Chebaani, he made sure the whole process was clear and thorough. He and the staff provided great hospitality. Thank You El Cajon Kia.
Had a great experience purchasing used Kia. All the folks were wonderful to deal with.
Very good attention, help a lot on type of cars and also helped in my payments, I was interested in one car buy they gave me one better.
Walked into Kia of El Cajon and was greeted by Terry Smith. I was immediately taken by his welcoming smile. Terry walked me through the buying process and talked me through all the steps--he is an amazing sales person! After, Rob came over and met all my needs, while Cameron was swift and processed my paperwork quickly. What a great experience! Will definitely be coming back!
Terry and Manny were Amazing helped us every step of the way and got us into the car we wanted. ill make sure to return to them when i want to buy my next car.
Great customer service. Juan was excellent in doing his job providing our first car I’m very satisfied
Sammy and Manny was very helpful, they did the impossible and got me in a brand new kia for less than i thought it would be. They did it quickly and i was outta driving 🙂
Terry was amazing and I had a great experience at team Kia of El Cajon.
The team is very friendly. There is a whole team that helps you from setting up your appointment to walking through the lot, sales, maintenance, etc. We worked with Abel late into the day on a Wednesday & the process was seamless & painless.
The experience I had while purchasing my 2026 Carnival was amazing. I would like to give both Ernesto and Bashar a shout for being knowledgeable and helpful through the process. My kids were all over the place, but they still managed to bare with me and get a great deal! Would highly recommend this dealer
great experience honestly went by pretty quick and gave some great feedback. definitely recommend coming here if u consider getting a car!.
i did work with Samy and Bashar he did helped me to get my new car i had an amazing experience at this dealership
i had an excellent service at team kia of el cajon and i am very happy
Purchased a 2015 Lexus ES 350 from the dealership. Was a fantastic experience overall. The sales consultant Zay was knowledgeable about the vehicle. The manager Bashar provided different financing options for us and let us choose the best one for our budget. Cameron in finance showed us different warranties that could help protect our vehicle as it was out of manufacturing warranty. Once again was a fantastic experience overall and I will be coming back to purchase my next vehicle.
By far the best experience I’ve had purchasing a vehicle. From the initial greeting all the way till signing the contract, I was treated with the upmost respect. I’ve had a falling out on my credit recently and they didn’t treat me any differently like you do at other dealerships. They were able to get me approved for a certified 2023 forte and I couldn’t be happier! Recommending them to all my friends and family!
I just purchased a 2025 Sportage Hybrid from Team Kia and I had a great experience. They had the best prices in at least a 75 mile radius of me and honored that price at the dealership with no funny business. They also have one of the largest selections of new Kias, so you are more likely to get the combo of car/trim/color/extras that you want. Ernesto helped us throughout picking out the car and pointing out features. He was extremely enjoyable to talk too and made the experience very enjoyable. Bashar talked numbers with us and was respectful, ... Read More DealerRater - Jul 24, 2025
I recently took my car in for an engine replacement and it was the worst experience ever. I accidently left some valuable items in my center console (Apple Watch and Tiffany’s pendant) by mistake and when i returned the items they were stolen. I have since reached out to the team and no one wants to help me or acknowledge this. Dennis the “manager’ at the service department is not returning my calls or assisting in this matter. Chaz, a service advisor, was no help either in this entire process and was “sick” or “not in” everytime we wanted ... Read More DealerRater - Dec 10, 2024
I will never again purchase a car from this dealership. You are forced to pay for services that you do not want Even after stating you do not need nor want them. They could care less about you or anything after the fact of the paperwork being signed. They have your money so you mean nothing to them any longer.
DONT BUY from Kia of El Cajon!!!
They were SOOOOO DECEITFUL!!!
I explained first thing, I had my own financing and how much I wanted to spend. I wanted to leave several times.. they had my keys. Nobody heard my words! I went back 3 days in a row trying to get them to help me so that I could turn my car in for a less expensive car that I could actually afford and that I wasn't forced into . I've been there for 7 hours they said oh let's make this happen for you today it's a ... Read More DealerRater - Oct 27, 2024
Service department is disorganized, unprofessional and not customer oriented. You walk into their building and they do not assist or ask if you’ve been helped. They don’t have the paperwork and are asking me multiple times the kind of service I needed which was incorrect. Called me about one service that was completed but then I received no calls about the completion of the next service I needed. The service advisor is asking me if they called me. I had to call and go back to the dealership to find out the status of my vehicle. Service departments ... Read More DealerRater - Sep 18, 2024
This dealership charges a $240 fee for a diagnostic when the other Kia dealerships in the county charge $190. Their diagnostic showed one catalytic converter failed and quoted me $4,100 to fix. Competitive quotes received later were half that amount. I then inquired with Kia of El Cajon whether this quote was for one or two catalytic converter replacements. They confirmed it was indeed for TWO (even though only one had failed, and the other was still fine). There was no indication on the estimate that this repair was to replace both. This was intentionally deceptive upselling.
I called on other Kia dealerships ... Read More DealerRater - Sep 4, 2024
I was looking for a new car but not seriously when i stopped at El Cajon Kia. I was interested in a Kia Stinger and they happen to have three to choose from. Kelsey was great, no pressure sales tactics and polite conversation on the test drive. Negotiating went as expected, dealer add ons were offered and i declined. Paid the sticker price. I came in late and they didnt rush me out of there. I found an issue with the bumper before i left and asked if it could be re-painted. The first attempt was disappointing. Very poor quality ... Read More DealerRater - Aug 9, 2024
This is the worst dealership ever in San Diego! Their entire sales and management team are corrupt and will try to cheat you the first chance they get. No integrity with greedy, money driven attitudes selling you cars completely overpriced with dealer add-ons you don't even need. Trust absolutely nobody with Team Kia of El Cajon because they will definitely have no shame ripping you off. They are cut throat, straight up shady in everything they do and al I can say is run out the door when dealing with these people. I will not be surprised if I ... Read More DealerRater - May 1, 2024
Sales: The team was extremely forceful and even bringing multiple salesmen to pressure me to purchase the vehicle they had chosen was the "best" for me. I asked for a specific vehicle with a specific package and once all was said and done, the vehicle I received did not have the package I wanted. My household has purchased 4 vehicles from this dealership and the service on the sales side has gone down the toilet! I would recommend going to Kearny Mesa or Chula Vista for your Kia needs.
Service Department: The worst vehicle service I have ever received ... Read More DealerRater - Jan 24, 2024
THE WORST- inconsiderate, rude, ignorant sales force. They use delay and horrible car sales tricks to break you down. "we use to add 10k , now we only add 5k" to MSRP. they dont reply to calls or texts, speak down to you, and provide horrible service. They have poor knowledge of what they sell. a couple next to me stood us and shouted - youve wasted 3 hrs of my life! I felt the same way. DO NOT SUPPORT this dealer please.
Found the car I wanted at this dealership. Ready to make a deal, they refuse to remove the dealership options. With the additional cost the vehicle is no long a good value. The salesman and management give bs excuses. Total rip off! I left this dealership and found the same vehicle at another dealership for the price I was willing to pay. Stay away from El Cajon Kia, they bait and switch/ add cost with no value.
Drove 35 miles to buy a car, and they would not sell it at that price, complete bait and switch
My wife brought our car in for a recall repair and during the repair a coincidence they called it but my fuel line got broken and they laughed at my face and had a quote for me. Now let me say my car has never been to this dealership and I know for a fact my fuel line was not broken but this dealership has to the most dishonest and terrible customer service. The recall involved taking the back seat out and fuel pump assembly is right there very close to the area they were working on because they showed ... Read More DealerRater - Feb 13, 2023
Awful service department. Took 3 months to replace an engine under warranty. Little to no communication with service advisor during and no help with a replacement vehicle. Also didn't fix a clutch issue they knew was a problem when I first brought it in. Also damaged my vehicle while in the service department. I was also overcharged. My 2018 Kia Soul lasted for about a week until the check engine light came on. Took it back and they said it was the clutch...but you were supposed to check and fix the clutch according to the text messages between service advisor. ... Read More DealerRater - Feb 7, 2023
Took my car in because my Apple CarPlay is not working only to get my car back less than a hour later and was told that they didn’t see a issue and gave me a manual that I already read and did. My Apple car play is still not working
This Kia location and specifically Sol who helped me deal with another unfortunate engine issue in a month, was outstanding with her customer service and made my experience much better than I had previously at another dealership. Thank you Sol! I’ll definitely be back!
I went down for an appt due to your service team getting oil inside my car. When I brought this to the attention of the location I was apologized to and told in text, that per the manager, I would get a VIP wash due to the issue. Keep in mind, I love about 40 minutes away from this location. When I went down and spoke to the same person that wrote me the text they took care of the issue they caused and did nothing else. You should live up to your promises. Unfortunately, it seems as though poor service ... Read More DealerRater - Jan 12, 2023
Alan and Laura were very helpful. The shuttle service was helpful to get to and from work. Car is back to full strength!
The employees here are very friendly, and I was never pressured to purchase a vehicle right away. However, after I got my car serviced on the 9th, I noticed the right front wheel was making noise. I didn’t trust driving back to the dealership, so I took it to a local automotive shop and it turns out the wheel had come loose and was about to fall off. It left me feeling less confident in Kia’s service.
Bought my KIA EV6 in May 2022 for $42000 sticker price n got out for $68,000. Way too much for just EV6 light Wind.I just need a car that day n not knowing price way too much. Car had a recall and when I tried to trade in after a month for KIA, they don't want to negotiate and don't want to give me my rebate of $300 for military discount. And when I took my car to get recall fixed, I got charged $190 for diagnostic fee. Not only bad service, bad customer service, greedy people and all want to make ... Read More DealerRater - Sep 24, 2022
Was thinking of going and looking at a new car. After talking with my friend that just bought a BMW from them I changed my mind. They where shaddy to say the least. Do not go to this location. It's a waste of money and time.
My granddaughter found a used car on the website and we drove to this dealership to view and drive it. After driving and completing the application, it took over an hour before her “closer” came to speak with us. The price he quoted was almost 12K more than the Internet price. He justified the pricing as additional “dealer installed” accessories and extended warranty. We were looking at a certified so as to stay in her budget ( not to have to buy a warranty). He then offered to discount the garbage accessories down to just under $5000. We later found the car ... Read More DealerRater - Jul 24, 2022
I stopped in to Kia of El Cajon to get quote for selling tbem my used Forte. I was helped by Zack and Pedro...We worked out a deal that was very fair and I was definitely happy with tbe price they paid and the service I received. Very friendly and helpful guys!! I would recommend Kia of El Cajon to anyone looking to buy or sale a vehicle. Outstanding customer service!!! Thanks guys! Ken S.
Richard M Basher was a great first person to meet when I arrived. I told him I had heard the new advertisement and I came to see if I qualify for a new car or one of the others. Either way I desperately need a car. Not verbatim either. He came thru. I am truly satisfied. Thank you Richard.
I want to thank Richard for not only getting me a new car but words of advice. He got me in and out with what I wanted. Richard is a very knowledgeable and kind salesman. I recommend to go see Richard if you need a car. Thanks Richard for all your help I truly appreciate it.
Sold my Truck to team Kia of El Cajon on April 2nd. They needed to pay off loan balance and myself . Had a large amount of equity in the vehicle. The sales manager told me I would receive payment within 3 business days. Weeks went by with no payment and finally was paid on April 27th. They told me the reason it took so long was because they had to have the title before I could be paid. 5 days after they paid me I received a parking ticket for the vehicle. It was issued in La Jolla on April 20th. How ... Read More DealerRater - May 1, 2021
COVID ALERT SERVICE DEPARTMENT... THEY DO NOT SANITIZE OR CLEAN THEIR VEHICLES!!!
I purchased my vehicle on March 22, 2021 shortly after on April 1st 2021 I had to take my vehicle in due to an oil leak! Before arriving to the dealership it started over heating.... the check engine light came on and the car started over heating! Almost 3 weeks on 04/22/2021 it was finally ready SO I THOUGHT...
BEWARE OF THE SERVICE DEPARTMENT!!
The back driver side bumper was bumped/hit and left a black mark across the back!!
The passenger side of the bumper looks as though it was bumped/ detached ... Read More DealerRater - Apr 22, 2021
Genuinely convinced all the 5-star reviews are from the employees or their friends/family because this place was a DISASTER. Where do I even begin? The disgusting conditions of the showroom (which is exacerbated by the fact that this pandemic is still happening)? The first salesman who actually admitted to me he "didn't really know much about these cars, but let's go make a deal inside"? The manager and his cronies who played the wait and bait game making me late for Valentines lunch with my GRANDMA! Oh, and then dared to say I was lying ... Read More DealerRater - Feb 15, 2021
TAKE YOUR TRUST, BUSINESS, AND MONEY ELSEWHERE!
In hindsight, I might put this in the "if it's too good to be true, it probably is" category, but learned the hard way that this dealership should not be trusted.
Back in August, we were thrilled to work with El Cajon Kia to place a "special order" for our dream family vehicle with babies on the way. We worked directly with the salesperson, Greg, who gladly took our $500 deposit and gave us an ETA of mid-December for the car's arrival. With periodic check-ins to Greg over ... Read More DealerRater - Dec 23, 2020
Daniel Hunsicker truly found me a reliable car with a great deal . his assistance and guidance gave me the confidence to trust that team Kia would Provide me with a fair deal and reliable vehicle that would meet the demand of my commute while providing me with a level of comfort which brought needs and wants full circle His apprentice has a quality of sincerity that I believe will take him far As a team their departments work well with each other ...well done
My name is Gustavo and I want to say that team kia of el cajon helped my wife and I with getting our first car. Fadi Samuel helped us out with answers and finding a car we can afford. His manager Bashar was very helpful as well. So thankful
My name is Kevin and I want to thank my salesmen Keelan Williston and all departments involved for a wonderful experience purchasing my new Kia Optima
Daniel Hunsicker was a pleasure to work with! Professional and very helpful in getting my dream car ! Thank you so much Daniel it was awesome doing business with you !!!
Our salesman, Paul Thompson was amazing . Not pushy or irritating . Informative and pleasant to go thru the entire “ buying process” that I myself dread - l
Horrible customer service. I asked for their offer and how much it would be for a car and they Made me run my credit before even laying one out there. Worst car buying experience. Never going back there.
Horrible customer service. Bought a used truck and they let me leave the lot with a busted tail light half tank of gas. Half tank of def. smelled like smoke. Telling me we are waiting for the taillight to come in. Once it’s in we will schedule appointment to get you all set up. Now dummy I am I didn’t get it in writing. But I have witnesses and numerous texts messages saying they will fix it. Promises saying don’t worry we work on good business. Well it’s been a month and nothing. Horrible horrible horrible. ... Read More DealerRater - Jul 7, 2020
This was probably the worst experience I have had at a dealership from the dealership Manager all the way to financing. From the time my daughter and I stepped foot on this property, we were extremely disappointed in the lack of customer service. We were very clear that my daughter had a set budget for her car payment, and no matter what, they kept going well above what they were told. Bashar, the finance Director was extremely rude and I am shocked he deals directly with the public. I would never have someone with his demeanor represent my business. Once ... Read More DealerRater - Jun 2, 2020
Shady managers telling customers they are giving a good deal but taking the extra's off the sticker. No follow through either on promises made. I was told that I wouldn't need to pay the turn in fee in our lease if I bought another car. Which I did. They failed to tell me that I needed to either lease or buy through their finance. They of course say they told me that but that was never discussed. From the moment I entered the store I told them I was buying and we only discussed a lease once which ... Read More DealerRater - May 14, 2020
Paul was very knowledgeable helpful and professional. Not only did he expalin but also showed me how each feature on the vehicle worked. I did not feel like I was being pressured, I felt like he genuinely had my best intrest. Overall the customer service at Kia of El cajon was outstanding! I will definitely recommend my family and friends.
I have. been loocking for a small carand i saw Kia Forte on the streets and local dealers but the car i liked found it in this Kia dealer. The sales man assisted ne with data and good driving test that convinced me to lease it
I recently purchased a new 2019 Maza CX 5. The salesman, Jonathan Nunez, guided me through the process from selection of vehicle, selection of upgrades, negotiating the price, and going over how best to operate the vehicle. The entire process was easier and morning re pleasant than expected
This was truly the best time my husband and I have ever had buying a car. Our car sales man (Darrell) was the best. He was very nice, professional, and just a normal person. We really appreciate everything he did for us. We will highly recommend Darrell to our family and friends. Also in 3 years we will be back to talk to Darrell. Also the finance agent was wonderful too.
Really good service overall. The customer service was amazing. They helped me find the vehicle I needed and also gave me a great deal. No complaints!
The salesman Ishak was awesome! Great service! Very friendly staff and an overall great experience. By far one of the best experiences I’ve had buying a car.
From the time i entered the dealership until the time i left the lot i was greeting by great individuals with excellent customer service. In addition the person i dealt with was very knowledgeable about the car buyinh process. Never put any pressure on me which the experience so much better than my expectations
From the minute we walked in to the Mazda dealership we were met with friendly, experienced staff. They walked us through the whole process and answered all of our questions. Chris Espinoza was a fantastic salesman and had the same experience with management and finance. We strongly recommend visiting if you want a non pressured, experienced team to get you in a vehicle of your choice
My experience started off great from the beginning. I called the number on the website and was quickly called back. The rep was extremely helpful and is what initially eased my mind about this being the dealership i wanted to work with. Upon arriving, I worked with Paul and he made the entire process simple. Walked me through everything and never made it seem like a process. I was there for around 4 hours but it didnt feel like it at all. Finance was great in explaining everything and the follow up on the items that were given later was quick ... Read More DealerRater - Aug 13, 2019
I was greeted by multiple managers as well as a sales team member. All were very polite, helpful, and knowledgeable. The entire sales process was quick and easy. Every employee from sales to finance had great manners and always smiled. I am thrilled with my new car and thrilled with the great customer Service given at Team Mazda. I recommend this dealership above the other dozen or so I visited in the last month. Thumbs Up!
I purchased a new Mazda CX 5 and received a very fair price on the car and on my trade in value. My salesman was totally professional as was the gentleman in the finance department and the whole transaction went smoothly. Also Zach spent some time going over essential features with me which was a great help. I highly recommend this dealer
The sales manager, Wes, and finance manager where all super professional and great to work with. I would give 10 stars to these guys, well done.
I bought a car from them and the first thing we asked is if it had been in any accidents. We were told "no". Not knowing what to look for is the reason we went to a "real" dealership. We were given the carfax and it had no reported accidents. We were also given a document from some website (probably kelly blue book or some similar) declaring the value of the care. We were told when this document was handed to us "we cannot sell the car for less than its worth". We agreed ... Read More DealerRater - Mar 14, 2019
I financed a car from Kia of El Cajon. They reviewed my credit and were up front on how much I can qualify for. I drove seceral vehicles and Gus our sales guy was very nice and patient. I was able to leave with my new car the same day Sunday night with a reasonable deposit. I have a dependable vehicle with 7 yr warranty or 100k miles and would highly recommend them if you’re interested in purchasing a car.
The process of purchasing my first car wasn’t as bad as I thought . Thanks to Darrell, Cody, and Travis ... they helped make the process easy although I didn’t agree with the credit check portion ( already financed with my credit union). Darrell’s ability to get it done and stay committed to deal is what made me stick with Team Mazda of El Cajon .
When my husband walked into Kia of El Cajon, the moment we stepped foot into their lot Chris was amazing and he was able to match us up with his coworker Noah and we we we’re blessed with driving off with a Kia Sorento in our price range and with amazing perks.
They are dishonest and will lie straight to your face to make a sale. If you get unlucky enough to get Javier working your deal RUN as fast as you can or at the very least proceed with caution. Take your time and review all numbers. They will tweak and move numbers around to make you believe you are getting a discount when at the end they'll just hide it elsewhere and still make you pay for it. Also and really important.... WATCH OUT FOR THEIR BAIT AND SWITCH TACTICS.
I was pleased with the team!! I helped my son and new bride buy a car. I'm long distance as well. Very professional and nice people to deal with!!!! ??💜💓💓
I bought my first KIA from this dealership 31/2 years ago. I have always had wonderful customer service. I have purchased three different Vehicles from this dealership and have always had a wonderful experience. The Forte, The Soul for my daughter and now an Optima. The sales people have always been very friendly and helpful. The service department is AWESOME! Dennis, Jessica, Mike and Jon are very helpful and professional any time I’ve brought the cars in for service. It’s so nice to have a place I can rely on to bring my car to. It’s very helpful ... Read More DealerRater - Nov 12, 2018
Traded my 2012 Kia Optima in for a 2019 Kia Soul, very happy with my purchase and options that were given to me by the dealership. Everyone from the salesman to the finance office, made the experience that much better, they even have people call you after the deal to make sure your fine with the purchase and that you understand everything there is to know about your new vehicle. Thank you goes to Wes, Cody, and Zack for helping make process go as smooth as possible.
Art was very patient and informative. However his manager treated him horribly and talked down to him as if he was a child. Also when we were waiting for financing we were just gonna go get my trade and got chased.to come back in would have taken 15 mins total. Other than that it was good
This was our first visit to a Kia Dealership. We got lucky! Salesperson, Chris Espinoza was perfectly authentically polite and courteous.
Surprisingly, Chris knew a lot about the Kia Niro Hybrid Plug In. My past experience was most salespeople didn’t take the time to truly learn about EVs and Hybrid cars.
Chris was especially good at listening and understanding our needs and wants in choosing a new car.
Chris proved to be trustworthy and the perfect advocate in helping us get the right car for us.
Kia Of El Cajon should want all their sales staff to be as ... Read More DealerRater - Sep 24, 2018
Salesman was friendly and did a good job in explaining the car. Had a car which I traded same make model but newer and cost more
I had such a pleasant time. Jose Cardoso was very helpful, patient and professional. Listened to all my necesities patiently and provided best service. Manager Rick Vidal is such down the earth and Knowledgeable guy. and Travis George was honest, professional and explained every detail of what I was signing. He wasn’t pushy, try to get you to sign some shady things without an explanation, like what other dealers do. These guys surpassed my expectations big time man, I was impressed. I wasn’t even sure to buy car, when I walked in. Just wanted to check it out. ... Read More DealerRater - Jul 19, 2018
Great place to get a new or used car. Great selection, great deals and great people! Staff was very attentive and kept me up to date throughout the process.
Darell took really good care of us at the Kia store in El Cajon getting us in the right car with a good price for being a first time buyer would definitely recommend team Kia
Everyone here is great and did a fantastic job helping! I would recommend anyone to visit if looking for a a new or used vehicle!
This dealer did more then their best to help me get into a car i wanted and not a car they wanted to get me in just to get a sell.. so i highly appreciate their hard work and honesty and definitely recommen buying from this dealer if ypur looking for WHAT YOU WANT.
Bryce, our salesman and Hootie, the finance manager made our experience wonderful. They both worked very hard for us. I highly recommend Kia of El Cajon and especially Bryce and Hootie.
Make sure the car fax is current. This dealer is no good and takes advantage of women and those who don't know what to look for. They ruin the car buying experience by hiding the facts of there used cars. It's all about the money. They don't care about return customers . They just want the sale. Never again will I sit and listen to there xxxxxxxx.
Thank you Jonathan for all your time and patience with me. He went out of his way to get me the right car and a good deal. It was dark and raining, but he didn't care, he helped me move all my things into my new ride under the rain, I felt so bad, also helped me set up my radio and explain all the car features. Overall, everyone was extreamly nice and welcoming. I'm loving having a new car.
Jennifer was wonderful in showing me the different cars I was interested in. She is very knowledgeable and friendly. I did a few test drives and ultimately decided to lease a 2018 Kia Niro that I’m very happy with!
I would like that thank David Gunn, Hootan Hosseini for their excellent service and making my buying experience effortless. I also like the internet chat line and the fast follow up by the Kia internet sales team in responding quickly to my questions.
I knew what I had in mind when I stepped into kia. I was greeted by an amazing sales person and he took me straight to where he knew my dream car would be. Sure enough pearl white with black interior Kia Optima was love at first sight! I was in and out of the dealership with a new car in less than 3 hrs. Great people to work with under my situation! I love my new car
Buying a car is stressful. Sale Rep. Jose Leon was so helpful and worked with me the whole process. He got me a great price in my trade and worked with me on the down payment. I felt like he had my best interest in mind. I would highly recommend this dealership. In finance Gerald is on top of his game.
Sales rep Keelan was excellent. Came in on day off to help me. Kia gave me a good price for my trade in. Had the vehicle.
Great job on servicing my vehicle.got the job done and not too expensive. I wouldn't go to any other Kia dealership,besides Kia of El Cajon. Great job Kia.
Been coming to this dealership for 5 years now since I bought my Kia Soul. Awesome people great service excellent work on my car!! And I love my Kia Soul!!!!
very nice people, memo sat me and my family down asked me what i wanted and what payments i can afford, i wanted a small economy used car, ended up with a new car same payments i was expecting with a used car.